Your Tarion Warranty

With a new home and the Tarion Warranty program, you can relax knowing that someone is there to protect your investment – there is no option for worry-free protection when buying resale. Prior to occupancy, we will email you a copy of your Tarion Homeowner Information Package which contains more information about how to file your 30-day, 1-year, 2-year, and 7-year forms.

As a new home purchaser, Tarion is able to assist you throughout your journey, but your warranty doesn’t officially begin until you take occupancy (sometimes referred to by Tarion as taking possession.) At this time, it’s important that you register with Tarion at myhome.tarion.com so that you can easily submit any warranty claims. Your Warranty Representative will be able to assist you with this process if you have any questions.

Your Tarion Warranty includes different levels of coverage for up to seven years after you’ve taken occupancy. These levels of coverage include:

In order to receive your warranty coverage, you will need to submit warranty forms through the Tarion My Home portal at the 30-day, 1-year, and 2-years from possession milestones. Submitting these forms on time is an important step in maintaining your warranty coverage, so please ensure that you add these important submission dates to your calendar. It’s important to remember that your warranty program will begin on the day that you are granted Interim Occupancy (not the date of your final close) and the due dates for these forms are calculated from your occupancy date. Once you have submitted your form, Adi will repair the defects you have noted within 120 days. If you decide to sell your home, this warranty continues to apply to the new homeowners, making it important to file your warranty forms.

Within the first 30-days of occupancy, you will submit your 30-day form to report any unresolved warranty items from your Pre-Delivery Orientation, along with any new items that you have noted since moving in. It’s important to know that Tarion will only accept your first and only 30-day form, so to avoid missing any items we recommend you don’t submit this too early in your first month of occupancy.

A Year-End Form will be submitted during the last 30 days of your first year in your home since occupying. It should list any items that are still unresolved from your 30-day form, and any new deficiencies in workmanship that you have noticed during the year. Similarly to the 30-day form, Tarion will only accept the first and only Year-End Form that is submitted, so we recommend you don’t submit this until the last 30 days of the first year of occupancy.

Within two years of the date that your Interim Occupancy period began, you can submit a Second-Year Form any time for items covered under the Two-Year or Major Structural Defect Warranty. More than one Second-Year Form may be submitted, so we recommend that you submit this form as soon as you notice a deficiency.

Within two years of the date that your Interim Occupancy period began, you can submit a MSD Form through the Tarion My Home Portal to report any defects that result in the failure of a structural load-bearing element of the building, or prevent the home from being used as a residential dwelling.

If any warrantable defects are discovered during your PDO, our team of knowledgeable service technicians will do their best to ensure that they are completed before your occupancy date. If there are any outstanding items when you move in, we will schedule the repairs and request access to your home at least 48 hours in advance.

Timeliness is our top priority when repairing any deficiencies in your home. Tarion will communicate any warrantable defects listed on your 30-day, 1-year, 2-year and MSD forms to Adi for resolution. After you submit these forms, Tarion requires the repairs to take place within 120 days, however, we always work to resolve these deficiencies as soon as possible and strive to repair any minor deficiencies within 72 hours of reporting.

At the end of the first year following the final closing of your unit, the Board of Directors of the Condominium Corporation must complete a performance audit. This audit is a mandatory review of the common elements which identifies and reports any major problems and deficiencies with the common elements of the corporation within one year of the registration of the condominium. The unit owners participate in this process by completing a questionnaire identifying any problems with the common elements including issues that may or may not be linked to their units. The audit must be filed with Tarion prior to the one-year anniversary of the registration of the condominium corporation and a copy will be mailed to us, the developer, as well. This audit provides the basis for the one, two and seven-year warranties provided by Tarion. An additional performance audit will be completed by the end of the second year following final closing to provide further information to Tarion.